We use ecommerce shipping aggregators to ship our products, after handover the order they will handover the product in particular time as per their transit time they will reach you to handover the order, we are not responsible for their delays , we can’t cancel the order which was shipped / in transit, To return your product, other than perishable, un-used goods, dal, flour, ravva or grocery items you should mail your product and order details to: Durga enterprises, overseer street, R.C.R.pet, Tadepalligudem-534102, You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund .Depending on where you live, the time it may take for your exchanged product to reach you may vary..